Production
All motsdesuccès products are made to order. Production takes 2–5 business days.
Shipping options
- Standard: free from 2 caps within Europe and North America, free from 3 caps everywhere else. Below that, the shipping fee is shown at checkout.
- Express: delivered approx. 1–3 business days after production, available at checkout for a surcharge.
Estimated delivery after dispatch (standard)
- United States: approx. 3–5 business days
- Canada: approx. 3–12 business days
- United Kingdom: approx. 3–7 business days
- Switzerland, EU and rest of Europe: approx. 5–20 business days
- Rest of the world: approx. 5–20 business days
These are estimates, not guaranteed dates. Every order ships with tracking.
Customs and import fees
Orders to the EU, the UK, the US and Canada are produced in or shipped duty-paid to those regions and are normally delivered without additional import charges. For Switzerland, Norway and all other countries, local import VAT, duties or carrier handling fees may apply on delivery. These are set by local authorities and carriers, are not included in our prices and are payable by the recipient.
Returns
You can withdraw from your purchase within 14 days of delivery, wherever you live. Please contact us at info@motsdesucces.com first so we can send you the return instructions. Return shipping costs are covered by the customer.
Damaged or wrong items
If your item arrives damaged, defective or incorrect, contact us within 30 days of delivery with your order number and a photo. We'll replace it or refund you free of charge.
Full details: Refund Policy · Shipping Policy